FOR CANCELLATION
PLEASE MAKE SURE YOU READ THIS CANCELLATION POLICY AS WILL BE ENFORCED
We urge our future guests to please view the flats pictures and the website and read our cancellation policy before booking. We will not accept any claims or exchange to another flat. Most accommodations are open plan studio. Flats sleep up to 4 people with double beds all in the same room, except three apartments has separate private rooms.
Once the booking is paid for we do not accept any liabilities to pay out any refunds of monies due to financial losses. You have incurred us once we are booked daily due to our beach front location.
If you arrive and decide not to occupy the flat we will not refund any monies, the flats will be unoccupied till the date you paid for, however you are free to sell the accommodation subject that the guest paid to yourself and the guest will register all his identification on check in.
IN THE EVENT THE GUEST PAID FOR THE ACCOMMODATION IN ADVANCE AND CANCELS PRIOR TO ARRIVAL DATE for what ever reason whatsoever, as per our Policy no monies are refunded due to financial losses incurred to the accommodation due to our accommodation is pre booked much in advance up 2 or 4 months before and never has last minutes bookings or inquiries to rebook once we NOT A HOTEL.
All bookings are non refundable non transferable
NO SHOWS./OR ARRIVAL AND GUESTS NOT OCCUPYING THE APARTMENT/S for what ever reason whatsoever.There are no refunds and cancellations accepted due to financial losses once the Apartments was booked for the guest/s and unable to book at last minute.
Cancelation
NOTE
Any bookings done on other platforms eg Booking.com or airbnb guests to take note of the particular bookings conditions that guest agreed and booked and have contact directly the bookings platform where guest booked
Disclaimer:
Our company is indemnified for any claims in regard to refunds or accommodation as the guest have accepted the cancellation policy you have viewed the accommodation on our website and have accepted to book.
Service Charges
A service charge of R250 per stay is charged for every booking and is added on total amount
Breakages Damage Deposit
A Breakages deposit is payable on check in of R850 for stays under 5 days and R1200 for stays above 6 days and is fully refunded 7 days after departure via request from guest.